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iSupport is the self-service system for IT work orders. The new system replaced HEAT and provides APS with an improved product at significant cost savings.

iSupport Software is the oldest, privately-owned company in the service desk software/customer support market. The iSupport system will offer district users and the IT Department a variety of benefits:   

  • A user-friendly online process with more options for fulfilling requests
  • A “virtual” system that can be used at any place and any time
  • Help resources to assist staff in resolving IT related issues
  • Well-designed features to track orders and improve customer satisfaction
  • Comprehensive software that can offer a clear picture of APS technology needs and identify areas for improvement in infrastructure, training and support